Australia-wide delivery, clear timelines and straightforward returns support for every Coverly order.
Free standard delivery across Australia, with tracking sent once your order is dispatched.
Need it sooner? Express shipping is available for A$9.99.
We’ll keep you updated from dispatch through delivery so you can follow your order.
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 7-10 business days | Free |
| Express Shipping | 3-5 business days | A$9.99 |
Orders are usually packed within 1-2 business days. Once your parcel is on the move, we’ll send a shipping confirmation email with tracking details.
The delivery windows above apply to Australian orders. Timing can vary during busy periods and for regional or remote addresses, but we’ll always keep you updated.
Eligible items can be returned within 30 days of delivery if they’re unused and in original condition.
Email hiya@coverly.au with your order number and we’ll help with the next steps.
Contact Us
Email hiya@coverly.au with your order number and the reason for your return.
Receive Return Instructions
We’ll confirm eligibility and share the return address and instructions.
Ship It Back
Pack the item securely and send it back using the instructions we provide.
Get Your Refund
Once received and inspected, eligible refunds are processed within 5-7 business days.
If your order arrives faulty, damaged or not as described, contact us with your order number and photos so we can help with the right remedy. Nothing in this policy excludes your rights under Australian Consumer Law.
Refunds are issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account after processing.
Our support team is ready to help with order updates, delivery questions and return eligibility.
Contact Support